Shipping policy
🚚 Shipping Policy
Steak Box Co.
At Steak Box Co., we are committed to delivering fresh, safe, and high-quality products in the best possible condition.
📦 Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed after 4:00 PM will be processed on the next business day.
We do not ship orders on Sundays or holidays.
❄️ Shipping & Product Handling
Because our products are perishable:
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They are shipped in special packaging with refrigeration or freezing
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We ensure your order is dispatched in optimal condition
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It is important to receive your order on time to maintain the cold chain
🚛 Delivery Times
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Local delivery (Salt Lake City and surrounding areas):
Same-day or within 24 hours
Delivery times may vary during peak seasons or due to high demand.
📍 Customer Responsibility
The customer is responsible for:
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Providing a correct and complete address
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Being available to receive the order
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Refrigerating or freezing products immediately upon delivery
⚠️ We are not responsible for damaged products if they are not received on time.
💰 Shipping Costs
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Shipping costs are calculated at checkout
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We offer free shipping on orders over $150 (conditions may apply)
⚠️ Delays or Issues
We are not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Incorrect addresses provided by the customer
However, we will always do our best to assist you and follow up on your order.
📞 Contact
If you have questions about your shipment, contact us:
📧 haroldqr@gmail.com
📱 786-395-9521
Thank you for choosing Steak Box Co.